ETI (Educational Training Institute) is a provider of continuing education. Our courses are approved by the Florida Fire Safety Board (State Fire Marshal’s Office) for fire protection contractors, water-based inspectors, fire equipment dealers and fire equipment permit holders.
Our site and online school are available anytime. We handle all of our inquiries by email, usually within 24 hrs. during regular business weekdays. Depending on the nature of the inquiry, some responses may take longer. The quickest way to get support is by emailing us at firstname.lastname@example.org. If you require a phone call, please email us at the above address and provide us with your phone number, name, company and a brief detailed message and we will gladly call you or call us at (813) 720-7771. Please note that due to the high call volume during renewal periods, you may need to leave a voice mail message. Please speak clearly and include your name, company name and a descriptive message so that we may be able to assist you.
In order to purchase and access courses, you must be a registered user of this site. There is no cost to create a new account. Each course has a specific cost that is displayed within the course information when you browse the categories.
We accept Credit Cards and PayPal. When you purchase a course, you will be automatically taken to the payment page. If you want to pay for your course via a PayPal account, you can do so by completing the login form. However, if you are not a PayPal user (or if you are but you prefer to use a credit card), you can pay with your credit card.
If you are looking for a specific course or have any questions or suggestions, please feel free to contact us at email@example.com.
All sales are final. There are no refunds.